Customer Care Supervisor

Our Customer Care Supervisor is an experienced floor layer who now, under instruction from the Contracts Manager,  carry out the following duties:

> Visit sites prior to commencement of works to ensure that site conditions are satisfactory before arrival of floor operatives. Any unsatisfactory conditions to be reported to site manager or reported back to Project Manager to take appropriate actions.

> Undertake site visits during & post installation of floor finishes to ensure that quality standards are adhered to.

> Be the main point of contact for any post contract requirements including defective or additional works. This includes the initial site visit and the completion of the works onsite.

> Assist floor operatives during extremely busy periods.

 

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